Understand the work.
We review how you sell, order, install, and service—including the installation labor and supply practices that shape your jobs.
For dealers & distributors
From manufacturer quote to customer, without the disconnect.
SureFire ISS brings sales, ordering, installation, delivery, service, and communication into one connected workflow for window and door businesses.
QuoteMove accurately from manufacturer pricing
InstallConnect schedules, fieldwork, and quality checks
AnalyzeSee sales, margins, and performance in one view
The ISS Companion Dashboard
Every location.
One clearer view.
Included with every ISS subscription
Bring sales, margins, backlog, installation, and service into view—with support for multiple locations and the detail behind the numbers.
Understand the business.See the sales and profitability story behind the work.
Follow the operation.Keep installation and service activity in the same conversation.
Look across locations.Use the dashboard to understand the business beyond a single location.
See the connected workflow in motion.
Take a closer look at the software behind the sale, the fieldwork, and the view across your business.
The connected job lifecycle
Keep every customer promise connected.
Follow the job from a manufacturer quote through the field, the final check, and the service that follows—without asking your team to work from separate systems.
FROM PDF TO OPPORTUNITY
Turn a manufacturer PDF into a sales-ready job.
Import product lines, apply your pricing, and automatically calculate installation labor and supplies—without retyping the job.
Manufacturer PDF→Calculated job→Territory opportunity
MATERIALS, DATES & PEOPLE
Make the moving parts of a job visible before they become a phone call.
Coordinate material delivery, installation scheduling, labor, supplies, and updates in one job picture that your team can act on.
Delivery+Schedule+Labor
MOBILE FIELD WORK
Give installers the job context—and the quality checks—at the point of work.
Bring installation, service, and quality-control checks into a practical mobile workflow for the people completing the job.
Mobile job detail→Quality-control check
SERVICE THAT REMEMBERS THE JOB
Keep service tied to the original order, installation, and customer story.
Give your team the context to respond well, track the work, and close the loop without reconstructing what happened.
Original order→Service history
METRICS & INSIGHT
See the operational story behind every customer promise.
Use current sales, costs, margins, purchasing, schedules, and service information to make decisions with a clearer view of the work ahead.
Sales+Margin+Schedule
The customer perspective
More time for the next opportunity.
“Their definition of capacity has changed. They have more time to go out and drum up more business. They have time to go and meet with more homeowners, meet with architects…”
Industry knowledge matters
AI alone doesn’t run a
window and door business.
Your business depends on product detail, installation labor, supplies, schedules, and job costs. Those details need to work together in a system that understands the work—not simply produce a plausible answer.
SureFire ISS connects the information and processes behind the job, backed by people who have worked in this industry for decades.
Built around the details
that determine the job.Manufacturer quote information. Your installation labor and supply practices. The fieldwork and service that follow. Industry knowledge belongs in the workflow, wherever technology takes us next.Meet your implementation partner →
that determine the job.Manufacturer quote information. Your installation labor and supply practices. The fieldwork and service that follow. Industry knowledge belongs in the workflow, wherever technology takes us next.Meet your implementation partner →
Implementation is a partnership
We get to know your operation.
And the people who run it.
Window and door businesses share an industry. Each has its own way of working. We bring decades of industry experience, listen to your managers, and shape implementation around the details that make your operation yours.
A dedicated implementation manager.
A first-name relationship.Work with one implementation manager who brings experience from other SureFire clients and gets to know your team. Live, one-on-one training and on-site implementation services are available.
A first-name relationship.Work with one implementation manager who brings experience from other SureFire clients and gets to know your team. Live, one-on-one training and on-site implementation services are available.
Build it together.
We can build out your installation labor and supplies with you, or provide individual training so your team can build and maintain them.
Put your team in control.
Learn live, one on one, with people who understand the industry. We help your team connect the software to the way your business actually works.
Dedicated implementation managerLive, one-on-one trainingOn-site services availableStructured project management available for larger implementations
See ISS in your workflow
A Conversation About What’s Possible.
Tell us a little about your operation. We’ll connect you with someone who understands the window and door workflow—not a generic sales queue.
A practical conversation about your workflowNo obligation and no generic sales pitch