FAQ
SureFire ONLINE - Frequently Asked Questions
Q: What is the difference between SureFire ONLine and SureFirePRO?
A: SureFire ONLine is a true Web Portal Online service, available wherever the internet takes you. SureFirePRO is an installed database, resident in your place of business. Many similarities exist between these two SureFire versions. Contact us for details.
Q: What is a Launch fee?
A: Your full Recoverable Launch fee is your UpFront investment and commitment to SureFire ONLine. As you use SureFire ONLine you will recover your entire invested amount.
Q: How can SureFire do all this?
A: We are experts in both the window and door and software industries. We have decades of experience delivering Ready-to-Go software solutions.
SureFire MFG - Frequently Asked Questions
Q: What do you mean by SureFire doing All the Work?
A: Just that. We do not require you and your staff to learn and adapt to a software system in able to load your product data. We do all this work for you and deliver a Ready-to-Go software system.
Q: How does SureFire automate order entry?
A: Your Installing Dealers and Distributors will use SureFirePRO or SureFire ONLine to transmit purchase orders to a secure server. Those purchase orders are kept on the server until they can be “fetched” by your operations manager. With SureFire, the purchase orders are then automatically entered into your system. No more re-entering data into your system from a fax!
Q: What sort of manufacturing documentation does SureFire produce?
A: SureFireMFG produces all the documents required for accurate manufacturing and delivery of your products. No third party tools are necessary. Full product properties are embedded and used appropriately. SureFireMFG will create a full documentation package for the orders you have “slotted” for a production day. This documentation is based on your engineering data and your plant operation policies. SureFireMFG also generates drawings with alignment details, product labels, barcode labeling and summary recaps for your designated WorkCenters.
Q: What kind of reporting tools does SureFire include?
A: SureFireMFG produces all of the vital reports you need to run your business. For example, Production Reporting: SureFireMFG allows you to decide which WorkCenters you will monitor. Your reports list both completed products and “open lines” by WorkCenter, enabling the tracking of Production. SureFireMFG also provides Shipment Reporting by producing shipping paperwork included in its Production Documentation package. The shipping documents are used to stage and ship the products to your customers. SureFireMFG supports full shipment reporting by line item, including partial quantities and generating back-order shipment documents. SureFireMFG also includes an extensive Sales Analysis tool – track revenue by customer, product category and more!
SureFire CATCH - Frequently Asked Questions
Q: What is CATCH?
A: SureFire CATCH is a purchase order receiving system developed by SureFire for those manufacturers currently using a production solution without a means of reaching its dealers and distributors.
SureFire PRO - Frequently Asked Questions
Q: What makes SureFirePRO unique from other software designed for dealers?
A: SureFirePRO is the latest innovation in software for the installing window and door dealer. Based on a powerful Product Definition database using the price list and multipliers from participating manufacturers, SureFirePRO allows the dealer to create a fully-priced quote, convert it to an order, generate the resulting purchase orders to multiple manufacturers, produce installation orders, invoices and much more!
Q: Does the manufacturer have to re-enter an order that is received from a SureFirePRO dealer?
A: Never! This is just one of many reasons why SureFirePRO allows both the dealer and the manufacturer to operate more efficiently and accurately.
Q: How does SureFirePRO handle the customization of standard products?
A: SureFirePRO allows you to specify custom sizes, muntins and alignments all within the control of the product rules provided by the manufacturer. Your builder will see exactly what he wants with drawings from SureFirePRO.
Q: Can SureFirePRO create multiple bids for a builder?
A: Absolutely! Utilizing “Mass Change” and “Builder Option” you can link multiple quotes together into one multi-paged proposal for your builder.
Q: How can I get SureFirePRO for my business?
A: Contact SureFire Systems, Inc. at 866/576-0537 x 101 to get started.